Processing Fee's
Written by Administrator   
Wednesday, 27 January 2010 10:46

 

New Credit Card Processing Fee


* As of January 1, 2010 there will be a $5.00 processing fee applied to all {debit or credit} credit card transactions.


** A $10.00 fee applied to all insufficient check returns.


*** ALL TRANSACTIONS / SALES ARE FINAL AND NON-REFUNDABLE.


Last Updated on Wednesday, 27 January 2010 11:00
 
**IMPORTANT** Office Hours Change
Written by Administrator   
Tuesday, 03 February 2009 09:23

Due to the recent economic changes, Up-Link management has been force to make a few temporary changes.

Starting Monday, February 2, 2009 Up-Link Office hours will be as follows:

Monday 9:00 am -- 4:00 pm
Tuesday 9:00 am -- 1:00 pm
Wednesday 9:00 am -- 1:00 pm
Thursday 9:00 am -- 1:00 pm
Friday 9:00 am -- 4:00 pm

Voice mail is always available along with Email Help whenever possible ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and tech-support will be available and answered as soon as possible.

We do apologize for any inconvenience this may cause and as mentioned above, we hope this to only be a temporary change and will resume normal busy hours as soon as possible.

Up-Link is always looking to provide the best possible service to our clients and thank you for your understanding.

Regards,

Up-Link Internet Staff

 
Trouble *SENDING* email
Written by Administrator   
Wednesday, 22 October 2008 15:23

If you have had trouble sending email  and receive an error message then please try this setting change:

 

Please make the following changes:

Open Outlook Express
Click on Tools
Click on Accounts
Click on Mail Tab
Highlight the mail.up-link.net account
Click on the Properties button (on right)
Click on the Server Tab
Put checkmark in box that reads ''My server requires authentication''
Hit Apply but not OK
Click on the Settings button
Make sure the dot is in the choice that reads ''Use same settings as my incoming mail server'' --NOTHING ELSE
Hit OK
Now close all windows and restart computer.

 

**This only works for Outlook Express users. If you use another mail client (not webmail) then please call the office for further instructions.

 
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